Level 3 Certificate in Pensions Administration
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Subjects
- The different schemes available for example; occupational pensions schemes, defined benefit schemes, defined contribution schemes
- The role of HMRC, the Department for Work and Pensions and The Pensions Regulator
- Annual reporting requirements
- Criteria for membership
- Providing information to members where their changing circumstances can impact on their potential pension benefits/rights for example; eligible job holders, non-eligible job holders and entitled workers and any factors that need to be taken into account
- Understanding the scheme rules and organisational procedures
- Completing the new member process within the required dates; the impact of the dates on opting out of the scheme and when to use
- Postponement for automatic enrolment
- Investigating and resolving discrepancies
- Understand the regulations and requirements relating to transfers
- Data verification
- Calculating and communicating transfers
- Leaving the scheme before retirement
- Understand when pension benefits may become payable other than for retirement
- Interpret the scheme and regulatory rules to determine the type of benefit payable in the event of a member’s death:
- In service
- While receiving pension payments
- After a divorce
- Calculating and communicating pension benefits
- Understand the scheme and regulatory rules relating to the calculations and processes involved in processing a pensioner payroll
- Determining continued payment of pension benefits
- Communication skills
- Customer service skills and expectations
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